My wife And that i choose to praise our flight attendant whose identify was Rhonda. It has been a few years due to the fact we have been dealt with so royally by a flight attendant. Right now, most flight attendants “do their task’, but putting forth no excess exertion. Rhonda radiated along with her enjoy for her work and her pleasure in American Airlines. I assume she is among your senior flight attendants, by the way she introduced herself. We want for you to Speak to Rhonda and praise her for staying these an incredibly superb employee and Fantastic flight attendant.
We flew Virtually inside of eyesight of the vacation spot, after which you can the captain came on and claimed which the complex situation was performing up, and instead of landing in which our vacation spot was, they necessary to switch back again to own it serviced by people that might really do this.
Their service is horrendous. Just after I didn't capture a connecting flight to my grandmother’s funeral since they only had a single mechanic in all the airport, they agreed to buy my lodge fees. Having said that, it took them a few months to get again to me, and by the time I got the Verify, it experienced presently been cancelled.
I am crafting to specific my disappointment with my new trip. I built arrangements by means of American Airlines to ensure that I could use my points and I used to be happy with that. I got a fantastic value. As a result of an unforeseen and unlucky protection breach at Albany Airport my flight to Norfolk was delayed two hours. We rebooked to Newport Information in lieu of Norfolk to obtain there at an honest hour. Our baggage however went to Norfolk. We rented a car and picked our baggage.Within the return flight and checked our luggage and afterwards obtained an e-mail from YOU telling us of the hold off and based upon the information YOU furnished we rebooked to your later flight.
Something I couldn’t realize is how your letter indicated that quantities for instant use could well be honored In the event the receipts had been distinct and legible. How could my $46 taxi ride with the Embassy Suites to Wal-Mart not be legible? I only gained enough to address my toiletries at Wal-Mart.
The web site will not function. No matter what tab I select on the positioning doesn’t get the job done. I planned to Resources check the position of my flight And perhaps e-book A different just one but nothing operates.
I didn't have any luggage to examine! Why does AA Shopper Service carry on to lie about factors that the flight was overbooked? The ticket agent informed me the flight was overbooked.
Our flight from Greenville, SC to Dallas arrived in time but we had been needed to continue to be inside the aircraft on tarmac for nearly ninety minutes creating many to miss out on connecting flights. AA screwed up once again–nobody proud of currently being addressed like cattle; you have not appreciated your customers.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about in which I set my bag while in the overhead. It absolutely was an embarrassing instant for me and I frankly did by no means value this flight attendant’s really loud and arrogant Perspective.
Your insufficient response triggered me to terminate my vacation which I instructed Every person to at American.. Make sure you tell me what I do future..
Reading through the short article in Yahoo! about a AA rep producing “deaf and dumb†on their luggage is rude they usually are worthy of greater than a fake apology. you just dropped a customer.
You see a carefully connected illustration of this with American Airlines. I lately took a trip and they never got me to my place.
I'm quite unhappy using this service from American Airlines. We experienced planned a holiday that we believed would start out by enjoying Extraordinary service from American.
We landed promptly and were very pleased which the trip was smooth and pain-free. Once we created it to baggage assert, the carousal stopped and about 1/2 with the travellers received their bags. There were so many of us looking ahead to our baggage. Various of us went to your AA to clarify which they necessary to do one thing.